The Zambia Weights and
Measures Agency (ZW&MA) has advised motorists and the general public to the
alert and ensure the get value for their money when buying fuel at filling
stations.
Agency Public Relations
Officer Diana Ngula tells MacPherson
Mukuka in a telephone interview that there is need to motorists and the general
public to also ensure that fuel pumps at the filling station have weights and
measures stickers on them.
She said customers must
further check and ensure that the pump meter reads zero before the fuel
attendant begins to pump in the commodity in the vehicle.
“if you discover that
the pump has no weights and measure sticker, ask the person in charge for the certificate
of operation from Agency, and if there is none, report the matter to the agency.
Ms. Ngula added that
the Agency prioritizes fuel measurements because it runs the economy saying
anything that goes wrong with the fuel business has a direct bearing on the economy.
The public relations
officer has further advised customers to be vigilant and see to it that they
get what they deserve. She said customers have the right to request for the nozzle
to be at zero rate before the attendant pumps fuel.
“It is important to
verify as a customer that the pump nozzle is at zero, because failure to do so
may result in you spending a lot on less quantity or may cause the trader to suffer
losses.” She said.
She has also urged
members of the public to report either to the police or the agency all cases of
cheating by fuel attendants.
“It you see that the
fuel attendant is not zeroing the pump nozzle, report them to their supervisor
of the police, or even to the agency.” She added.
This comes in the wake
of concerns by some motorists who alleged that some fuel attendants at filling
stations do not give the correct quantity of fuel.
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